Help and Contact

Help

Need help with ordering and customising your trophies?

Our step by step tuturial video will guide you through the customisation process.

CLICK HERE to view the video

Address

Pendle Sportswear Ltd
1 Little Lane
Ilkley
West Yorkshire
LS29 8UG

Tel: +44 (0)1943 601938

Fax: +44 (0)1943 816870

Registered in England and Wales No: 7584466

Brochure Request

To request a copy of our new trophy brochure please complete the form below fully (select brochure request as the type of enquiry) and enter your full address in the message/comments box.

Contact form

To contact us by email please fill in the form below and we will get back to you as soon as possible.

Need Help?

If you require help why not read our FAQ's to see if they can answer your question.

Frequently Asked Questions

Q

how do i order an engraved shield and how much does the engraving cost?

A

Please add the required shield to your basket and checkout as normal, either contact us on (01943) 601938 e-mail us at enquiries@footballkit.co.uk or add a message to your checkout notes and we will get back to you with a quote (badges are included FREE of charge). Please state where you would like any engraving, e.g. Top Scroll, Centre Plate, Top Side Plate Left to enable us to quote accurately. Please allow extra time for delivery.

Q

i want to order a trophy but it's out of stock, can i still order it?

A

All trophies if low on stock or out of stock will show a due date of when we expect to receive further supplies. We would suggest you choose an alternative but if the item is due for delivery we can still supply this. If the item is out of stock with no delivery due you will be unable to order this online, either telephone us on (01943) 601938 e-mail us at enquiries@footballkit.co.uk or add a mesage to your checkout notes and we will check to see if we can obtain further supplies. Please bear in mind trophies are seasonal items and we are not always able to source extra stock.

Q

Who should I contact regarding an order error?

A

This is very rare, but if this should occur, contact our Sales Department on (01943) 601938 or email us at enquiries@footballkit.co.uk and they will be able to look into any possible errors for you.

Q

Can you invoice the sponsor directly?

A

At the bottom of the payment screen there is a section to add additional instructions for this order. If would like us to invoice your sponsor directly, please add those instructions there.

To read all of our FAQ's vist our Frequently Asked Questions page.