Help
Need help with ordering and customising your trophies?
Our step by step tuturial video will guide you through the customisation process.
CLICK HERE to view the video
Address
Pendle Sportswear Ltd
1 Little Lane
Ilkley
West Yorkshire
LS29 8UG
Tel: +44 (0)1943 601938
Fax: +44 (0)1943 816870
Registered in England and Wales No: 7584466
Brochure Request
To request a copy of our new trophy brochure please complete the form below fully (select brochure request as the type of enquiry) and enter your full address in the message/comments box.
Contact form
To contact us by email please fill in the form below and we will get back to you as soon as possible.
Need Help?
If you require help why not read our FAQ's to see if they can answer your question.
Frequently Asked Questions
Q
Who should I contact regarding an order error?
A
This is very rare, but if this should occur, contact our Sales Department on (01943) 601938 or email us at enquiries@footballkit.co.uk and they will be able to look into any possible errors for you.
Q
i want to order a trophy but it's out of stock, can i still order it?
A
All trophies if low on stock or out of stock will show a due date of when we expect to receive further supplies. We would suggest you choose an alternative but if the item is due for delivery we can still supply this. If the item is out of stock with no delivery due you will be unable to order this online, either telephone us on (01943) 601938 e-mail us at enquiries@footballkit.co.uk or add a mesage to your checkout notes and we will check to see if we can obtain further supplies. Please bear in mind trophies are seasonal items and we are not always able to source extra stock.
Q
Can you invoice the sponsor directly?
A
At the bottom of the payment screen there is a section to add additional instructions for this order. If would like us to invoice your sponsor directly, please add those instructions there.
Q
How long will my order take to arrive?
A
An order without any customisation will be despatched the same working day if ordered before 2.00 p.m. An order with customisation will be despatched in 2 working days from receipt of payment and confirmation of artwork. Please allow up to 1 day for shipping.
To read all of our FAQ's vist our Frequently Asked Questions page.