Help and Contact

Help

Need help with ordering and customising your trophies?

Our step by step tutorial video will guide you through the customisation process.

Click here to VIEW VIDEO

Address

Pendle Sportswear Ltd
1 Little Lane
Ilkley
West Yorkshire
LS29 8UG

Tel: +44 (0)1943 601938

Fax: +44 (0)1943 816870

Registered in England and Wales No: 7584466

Brochure Request

To request a copy of our new trophy brochure please complete the form below fully (select brochure request as the type of enquiry) and enter your full address in the message/comments box.

Contact form

To contact us by email please fill in the form below and we will get back to you as soon as possible.

Need Help?

If you require help why not read our FAQ's to see if they can answer your question.

Frequently Asked Questions

Q

How long will my order take to arrive?

A

An order without any customisation will be despatched the same working day if ordered before 2.00 p.m. An order with customisation will be despatched in 2 working days from receipt of payment and confirmation of artwork. Please allow up to 1 day for shipping.

Q

What is the delivery charge?

A

Delivery is £7.00 per order within mainland UK, other areas will need to be quoted for. Orders over £100 are delivered FREE but this is only within MAINLAND UK.

Q

How do I arrange for a sample to be sent?

A

You can request a sample of your preferred item online or ring us on (01943) 601938. Trophy samples need to be paid in full, but we will despatch a fully printed sample with FREE postage the same day if ordered before 12 noon. If a trophy is unsuitable and is returned back to us we will refund the cost of the trophy initially paid.

Unfortunately due to high carriage amounts we are unable to send samples internationally.

Q

Can I specify a different delivery address?

A

If you want your goods to be shipped to another address, please fill out the delivery address section on the screen upon checkout. Please note however that for a first order, the delivery must be to the cardholders address.

To read all of our FAQ's vist our Frequently Asked Questions page.