Help and Contact

Help

Need help with ordering and customising your trophies?

Our step by step tuturial video will guide you through the customisation process.

CLICK HERE to view the video

Address

Pendle Sportswear Ltd
1 Little Lane
Ilkley
West Yorkshire
LS29 8UG

Tel: +44 (0)1943 601938

Fax: +44 (0)1943 816870

Registered in England and Wales No: 7584466

Brochure Request

To request a copy of our new trophy brochure please complete the form below fully (select brochure request as the type of enquiry) and enter your full address in the message/comments box.

Contact form

To contact us by email please fill in the form below and we will get back to you as soon as possible.

Need Help?

If you require help why not read our FAQ's to see if they can answer your question.

Frequently Asked Questions

Q

how do i order an engraved shield and how much does the engraving cost?

A

Please add the required shield to your basket and checkout as normal, either contact us on (01943) 601938 e-mail us at enquiries@footballkit.co.uk or add a message to your checkout notes and we will get back to you with a quote (badges are included FREE of charge). Please state where you would like any engraving, e.g. Top Scroll, Centre Plate, Top Side Plate Left to enable us to quote accurately. Please allow extra time for delivery.

Q

How do I make payment?

A

Full payment must be made before your order goes into processing. Payment can be made via Cheque, Credit or Debit Card and Bacs Transfer.

Q

Can you invoice the sponsor directly?

A

At the bottom of the payment screen there is a section to add additional instructions for this order. If would like us to invoice your sponsor directly, please add those instructions there.

Q

What do I do if I receive a broken trophy?

A

We have a no quibble replacement policy in place. Whilst we package our trophies securely we do understand this can happen occasionally. If you receive a broken item please contact our Sales Department on (01943) 601938 or e-mail us at  enquiries@footballkit.co.uk and we'll arrange an immediate replacement for you.

To read all of our FAQ's vist our Frequently Asked Questions page.