Help and Contact

Help

Need help with ordering and customising your trophies?

Our step by step tutorial video will guide you through the customisation process.

Click here to VIEW VIDEO

Address

Pendle Sportswear Ltd
1 Little Lane
Ilkley
West Yorkshire
LS29 8UG

Tel: +44 (0)1943 601938

Fax: +44 (0)1943 816870

Registered in England and Wales No: 7584466

Brochure Request

To request a copy of our new trophy brochure please complete the form below fully (select brochure request as the type of enquiry) and enter your full address in the message/comments box.

Contact form

To contact us by email please fill in the form below and we will get back to you as soon as possible.

Need Help?

If you require help why not read our FAQ's to see if they can answer your question.

Frequently Asked Questions

Q

What should I do if a parcel hasn't been delivered by the specified date?

A

This is very rare, but if this should occur, contact our Sales Department on (01943) 601938 or email us at enquiries@footballkit.co.uk and they will be able to look into any possible delays for you.

Q

What do I do if I receive a broken trophy?

A

We have a no quibble replacement policy in place. Whilst we package our trophies securely we do understand this can happen occasionally. If you receive a broken item please contact our Sales Department on (01943) 601938 or e-mail us at  enquiries@footballkit.co.uk and we'll arrange an immediate replacement for you.

Q

How do I make payment?

A

Full payment must be made before your order goes into processing. Payment can be made via Cheque, Credit or Debit Card and Bacs Transfer.

Q

i need my trophies before the first available presentation date, how do i order?

A

Please place your order as normal with the earliest presentation date allowed and enter a note at the checkout of the date you need these for, whilst we cannot guarantee to meet this date we will certainly do our utmost. If we cannot meet this date we will inform you immediately and prior to taking payment should you wish to cancel.

To read all of our FAQ's vist our Frequently Asked Questions page.